What are your office hours?
We’re open Monday–Wednesday from 8:00 am to 4:30 pm, Thursday from 8:00 am to 8:00 pm, Friday from 8:00 am to 4:30 pm, and Saturday from 8:00 am to 4:30 pm.

Where are you located and is there parking available
You’ll find us on 101-183 Fern Road West, Qualicum Beach. Convenient on-site parking is available.

Are you accepting new patients?
Yes! We’re always happy to welcome new patients.

Do you treat children and families?
Absolutely—we provide care for patients of all ages.

Do I need to arrive early for my first appointment
Arriving on time is perfect; no need to come early.

How often should I see a dentist?
Most patients benefit from a check-up every 6 months, but the frequency depends on your oral health needs.

What can I expect at my first visit?
Your first visit includes a complete oral exam, X-rays, and a personalized treatment plan if needed.

Do dental cleanings hurt?
Cleanings are generally comfortable. If you have sensitive gums or teeth, let us know so we can make the experience as gentle as possible.

How long will my appointment take?
It varies depending on the type of appointment—most visits last between 45 minutes and 90 minutes.

What should I do if I have a dental emergency?
Call our office right away. Our voicemail and emergency contact numbers will guide you on how to reach a dentist quickly.

What services do you provide?
We offer a full range of care including cleanings, fillings, crowns, implants, orthodontics, and cosmetic dentistry. See all services here.

Do you offer teeth whitening? Is it safe?
Yes, we provide professional whitening treatments that are both safe and effective.

What are dental sealants and who needs them
Sealants are thin protective coatings applied to the grooves of back teeth to help prevent cavities—often recommended for children and teens.

What is the difference between a crown and a filling?
A filling repairs a small area of decay with composite material, while a crown covers and protects the entire tooth, often using porcelain or ceramic.

Do you offer sedation dentistry?
Yes, we provide oral sedation options to help patients feel more relaxed during treatment.

Do you accept my insurance plan?
Coverage depends on your individual plan and how it’s set up by your employer. Provide us with the details and we’ll be happy to help you understand your benefits.

What payment options are available?
We accept multiple forms of payment. The best option depends on the treatment and amount—our team will review this with you.

Do you offer financing or payment plans?
At this time we do not offer in-house financing.

Do you provide cost estimates before treatment?
Yes. We’re happy to provide estimates before any treatment begins.

How often should I brush and floss?
Brush twice a day and floss once daily for the best protection.

Which toothbrush and toothpaste do you recommend?
The best choice depends on your oral health needs. We’re happy to recommend products at your visit.

What foods or drinks are bad for my teeth?
Sugary drinks, sweets, and starchy foods can increase your risk of cavities.

How can I prevent cavities and gum disease?
Good nutrition, daily brushing and flossing, and regular dental check-ups are the key.

Do I still need to see a dentist if I’m not in pain?
Yes—dental issues often develop without pain. Regular check-ups at least once a year are essential.

At what age should children have their first dental visit?
The Canadian Dental Association recommends a first visit within 6 months of the first tooth appearing, or by age one.

What if I’m anxious about seeing the dentist?
We understand dental anxiety. Your first visit can simply be a conversation to get comfortable before any treatment begins.

Do you accept emergency walk-ins?
We do our best to see emergencies, but priority is given to our existing patients. Please call ahead.

Do you offer cosmetic dentistry options like veneers or Invisalign?
Yes, we offer several cosmetic options including ClearCorrect aligners and veneers.

How do I know if I need a root canal or an extraction?
Only a dentist can determine this after an exam and X-ray. We’ll always explain your options clearly before treatment.